Warranty on furniture
Warranty on wooden furniture.
5 year warranty on all furniture *
5 year warranty on cushions
*For garden furniture this only applies to coated furniture. These must be treated annually thereafter. For other treatments or untreated garden furniture a guarantee of 1 year applies.
If you unexpectedly require warranty conditions within the guarantee period, you can inform us via firstname.lastname@example.org. After telephone contact we take the product from you. You must present your proof of purchase. After inspection of the product, repair or replacement will be carried out.
The return costs are fully covered by the warranty during the warranty period. Damage resulting from unreasonable use or use for commercial purposes is not covered by the warranty.
If you have complaints that fall outside the warranty period, do not hesitate and contact us so that we can see what we can do for you.
Guarantee on cushions
The warranty protects the original purchaser if furniture fabrics from Sunbrella® become unusable due to loss of color or strength in normal use and weather conditions.
The warranty is valid until five years after the purchase date. This guarantee only applies to furniture fabrics from Sunbrella Indoor & Outdoor Furniture.
DutchWood will provide the buyer free of charge with a new equivalent substance from Sunbrella to replace the unusable substance. The rest of the original warranty goes to the replacement.